VoIP telephony offers users the ability to make telephone calls over the internet instead of using traditional phones. VoIP refers to voice over internet protocol, which is a group and method of transmission for voice and multimedia sessions over an internet connection, including the internet itself. VoIP telephony can be delivered digitally over the public switched telephone network (PSTN), or through an analog phone connected directly to the internet (ADAP).
There are two types of VoIP telephony – hosted VoIP and IP telephony. Hosted VoIP service provider (HVP) is a service provided by companies that have developed, customized, and maintained their own telephone system. They offer hosted VoIP telephone system at an affordable monthly rate. Some of them are even free of cost. This option is ideal for small business houses that may not have a huge capital to upgrade their own telephones network.
On the other hand, IP telephony services are offered by third-party companies, such as internet telephony providers or ITP providers. When you sign up with them, you will receive a normal telephone set at no extra cost. But when you use their internet phone system, you will need to pay a fee depending on the features and options you have selected.
IP telephony is different from voice over internet protocol (VoIP).
Voice over IP telephony system transmits voice signals using digital packets, instead of traditional telephone lines. As VoIP packets are transmitted over a higher speed, they do not experience delays. And since IP telephony utilizes digital packets, they are received and sent across the internet instantaneously, unlike regular phone calls where the signal delays as it travels from one side of the country to the other. It also allows you to make long distance calls without any long distance charges. With digital voice, you can send voice messages, faxes, and call multiple numbers at the same time.
When choosing an ITP provider, pick one that offers the most value for your money. Choose one that offers reasonable monthly rates, along with quality features like call forwarding, automatic redial, caller ID, and more. Some of the top IP Telephony providers include: eCox, Verizon FiOS, AT&T U-verse, dialup, and more. The most important advantage of VoIP over traditional phone service is that you can make calls anywhere in the world for free. VoIP telephony can be used for voice communications over the internet, as well as for making local, long distance, international calls, and some virtual phone services.
VoIP phone systems offer several benefits, like: reduced expenses, increased productivity, greater flexibility, and improved communication. With VoIP telephony, you can easily integrate your office phone system with your VoIP service, so you can take advantage of the integrated solutions for maximum communication benefits. VoIP allows you to interconnect with long-distance customers without them having to change their phones, for example. This means that you can reduce operational costs by reducing the number of phone calls that need to be made to current and potential clients.
Many businesses have moved from traditional phone service to VoIP, for a variety of reasons. For example, switching from analog to digital technology is much faster, less expensive, and less disruptive for employees. Most VoIP service providers also offer hosted voip solutions, where IP-based equipment and phone numbers are hosted on the Internet rather than being dedicated to a particular network. Hosted voip services usually include PBX functions such as automated attendant, extension management, and other advanced features.
IP telephony offers several advantages over traditional phone systems.
- The most important advantage is the packet-switched network, which allows users to send voice signals in real time.
- Many businesses are already using IP telephony for voice and data communications.
- VoIP does have some drawbacks, including possible security problems, but the benefits outweigh these problems.